SERVICE REQUEST

Streamline service delivery for requests

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Open HRMS Service Request is a pivotal component of ‘Open HRMS’ which is a complete suite for HR Management in an organization. In large-sized business organizations, it is very difficult to handle the services that are requested by the employees from various departments. ’Open HRMS Service Request’ turns the process of requesting and supplying requests simple and hassle-free. This module also provisions enabling the multilevel approval of the request.

In this module, the employee who needs service will request the HR Manager or Administrator with the complete details of the service that he is looking for. The HR Manager or Administrator who receives the request will assign an executor to perform the service. Following the action, the request is transferred to the executor's account number where he can perform the desired service requested by the particular employee. After completing the service, he sends it back to the employee, which shows that the service is checked. Now the employee can either approve or reject the checked service after testing.

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Service Request Creation

When an employee requires a service he/she wants to request the service from a higher authority or any responsible person. Here the request which is submitted by the employee is transferred to the Administrator/HR Manager. The request should contain the description, date, and product, related to the service.

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Assign The Service To Executor

The responsible person, the Administrator or HR Manager, assigns the requested service to an executor to perform the requested service.

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Checking For The Service

The executor can perform the service and if the service is finished he can mark the request as ‘Checked’ by clicking the button ‘Checked’.

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Approval/Rejection Of The Service

The employee, who requested the service, can either approve or reject the service which is performed by the executor. If the requested service is completely fulfilled it can be either approved or rejected.

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Report For Services

Generate reports for the services.

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